Worldwide Professional Services Division HQ Program Manager and Director, leading a team of 22 IT and content development staff within the Business Consulting Services Development (BCSD) branch. Under Mr. Rupp’s leadership, the team developed and deployed professional services delivery content and a portal containing the organization’s professional service offerings, methods, and tools. In effect, the BCSD portal was the deployment mechanism for the company’s professional service products, delivered by 4000 business consultants, then operating in more than 90 countries. The services development program included the development and integration of tools for defining professional service taxonomies, project planning, budgeting, and scheduling tools, as well as inclusion of professional services “Best Practices” content in video, audio and document formats.
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